Frequently Asked Questions
Why has my account been suspended for inactivity?
In order to encourage members of The Readers Lounge at Page Chaser to be active readers and reviewers, there is a 90-day policy for reading and requesting a book on The Readers Lounge. If you have requested a book, you must submit a review on The Readers Lounge at least 90 days after the initial request. After you have submitted your review, you must request another book within 90 days of your last review. If your account remains inactive during this 90-day period, your account will be deactivated. In order to reinstate your account, you may email us at PageChaserHelp@harpercollins.com, and a Page Chaser team member can re-review your application. We are currently requiring our bloggers that wish to be reinstated to have our current blogging criteria on their blog. You can find the criteria here.
When will you answer my e-mail?
The Page Chaser team loves to chat with you! Please note that office hours are from 8AM-5PM Monday-Friday. Please allow 24 hours for us to respond, or, if you are e-mailing us on the weekend, please give us 24 hours from the next business day to respond to your e-mail.
What would be the cause for my application to be denied?
The Page Chaser team loves to chat with you! Please note that office hours are from 8AM-5PM Monday-Friday. Please allow 24 hours for us to respond, or, if you are e-mailing us on the weekend, please give us 24 hours from the next business day to respond to your e-mail.
What would be the cause for my application to be denied?
If an application to The Readers Lounge is denied it may be that the applicant did not meet the program's currently-preferred criteria. In order to best suit the needs of its members, Page Chaser team has standard preferences we look for in its applicants. Based on the current needs of the program, these criteria may change, but typically the program hopes to attract bloggers with:
- An actively maintained personal, public blog or social media account on Facebook or Instagram.
- Applicants utilizing a blog must have a visible minimum of 30 followers or subscribers. Applicants utilizing social media platforms must have at least 1000 Facebook friends or 500 Instagram followers to qualify. If the Page Chaser team cannot view this follower count, we cannot currently accept your application. There are multiple options in order to place a follower count on your blog, such as Google Friend Connect, WordPress Follow Blog Widget, Blogger Buzz, Facebook follower buttons, and using a Feedburner Count.
- Bloggers or social media influencers who regularly post content of at least once per week.
If your blog or social media account meets the current preferences, please feel free to apply. If you have applied and received a rejection notice, please ensure that your blog or social media account does meet these requirements. If and when they do, contact us through email a PageChaserHelp@harpercollins.com and we will be happy to review your application again. Please note, you may not submit a new application as we keep all applications on file.
If your blog or social media account currently meets these needs and you still have received a rejection notice, please contact PageChaserHelp@harpercollins.com.
I would like to submit my book to The Readers Lounge at Page Chaser in order to be reviewed. How do I go about doing this?
The Readers Lounge is a review program owned and operated by HarperCollins Christian Publishing’s Page Chaser platform. We are not accepting material from outside authors or publishers at this time.
If you are considering a self-publishing route, you may be interested in WestBow Press, in which aspiring authors have the option of working with WestBow Press to place their book on The Readers Lounge. Please visit the WestBow Press Site for more information and a free guide.
I have finished reviewing my book. Do I need to return the book to The Readers Lounge? What should I do with it?
The book is now yours. Feel free to keep it in your physical or digital library. If you have received a print copy, you may also donate it to your local library, church, charitable organization, or host a giveaway for your review copy on your blog.
I don’t see any books that interest me? Are there more books available?
All reviewers can see all the available selections. The books you are most interested in will show up first when you are on the "Available Books" page; if you are interested in viewing the other categories of books, please check the corresponding boxes next to the categories on top of the "Available Books" page. If you don’t see anything that interests you, please check back as we are constantly updating the selection.
Do your eBooks work for Kindle, Nook, etc?
Yes! Our eBooks will work for most eReaders. Be sure to download the Mobi file for Kindles and the ePub file will work for most others. If you need more help here is a link to our eBook Help Page http://booklookbloggers.com/ebook-help
It seems like it is taking forever for my book to arrive. Who should I contact to see if it has been lost in transit?
Email PageChaserHelp@harpercollins.com. They can check and see if there was an error processing or shipping your order.
I am having trouble posting a review on Amazon.com. What are some other consumer websites that take reviews?
Try posting your review at thomasnelson.com, christianbook.com, barnesandnoble.com, or booksamillion.com. And please note that sometimes it will take a day or so for your review to appear.
I want to close my account. Who should I contact?
Email PageChaserHelp@harpercollins.com and they can permanently close your account.
I have a question that wasn’t addressed here.
Email us at PageChaserHelp@harpercollins.com and we’ll be happy to track down an answer for you.